PURCHASE INFORMATION

PRICES
Prices are in euros (€) and they include a Finnish VAT of 24 %. Except secondhand and consigned items VAT 0%
 
PAYMENT METHODS
Hetzukoto online boutique accepts a variety of payment methods including major credit cards. Visa, Visa Electron, American Express & Master Card are accepted. All credit card transactions are secure. All payments are processed through Stripe.
 
ORDER CONFIRMATION
Once we have received your order, we will send you an order confirmation to the e-mail address you provided when submitting your order. Your order will be processed and shipped within 2-3 working days, but most get processed within 24 hours. Please note that during sale season the delivery guidelines might not apply. All items listed in the web store are in stock. However, should we have any problems with our stock levels when receiving your order, we reserve the right not to deliver the items. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
 
SHIPPING & DELIVERY
Hetzukoto offers worldwide delivery. The majority of our domestic shipping is done by Posti and UPS, estimated delivery times are between 3 to 7 days. For international shipping is done by UPS, estimated delivery times are between 7 to 14 days depending on destination country.
Customers from non-EU countries are responsible for possible import customs and taxes.
shipping cost:
Finland 10 €
Other EU-countries 35 €
Rest of the world 35 €
 
SAME-DAY HOME DELIVERY BY DROPPX
We've partnered with DroppX for the fastest delivery service. This option is available for delivery in Helsinki, Espoo, Vantaa and Kauniainen. Order must be made before 14:00. You will receive an SMS for scheduling your preferred delivery time slot. You will receive a tracking link. The delivery is usually made between 18:00-20:00 on the same day. Orders that are made after 14:00 will be scheduled for delivery on the following day.
delivery cost: 4,90 €
 
COLOURS
All products are shot in the studio by professionals. The colours shown on our online boutique can be slightly different, depending partly on the colour settings on each computer and monitor devices.
However, we aim to provide images with a clear likeness to the actual products.
 
SIZING IN APPAREL
 Sizing in apparel is based on Scandinavian and German sizes.
 
LAW & JURISTIDICTION
Finnish law will be applied to all disputes related to the Hetzukoto online boutique.
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HETZUKOTO
Bulevardi 15
00120 Helsinki
Finland
GSM: +358 408266770
Email: hetzukoto@gmail.com